You may fill out our PET CARE QUESTIONAIRE before coming to our clinic, or we can provide it upon your arrival.
Thanks for your visit.
There is a basic appointment charge that includes an examination by a veterinarian in a clean, odor-free private room for you and your pet. We make every effort to see you and your pet at the scheduled time. However, an emergency may arise and that will take priority. We ask for your patience and will keep you updated if your appointment time changes. If you are unable to wait please inform us and we will be glad to reschedule your appointment. If you are going to be late for your appointment, please call us so we can adjust the schedule for your convenience and the convenience of our other patients.
There are overwhelming opportunities to order medications on the internet and via phone. As a result it becomes increasing difficult for us to manage our patients’ medications through these means and therefore we established the following policy governing prescriptions.
For the protection of the health and well being of our patients, and due to the difficulties in assuring both continuity of patient care and quality of medication, we regret that we must decline authorizing third party or electronic prescription requests. We will also be unable to mail the prescription.
We will, of course, be happy to provide you with one of the following options. Please call us to arrange a suitable method:
A written prescription, within 24 business hours, to be picked up at our location to be filled at a pharmacy of your choice, or
A prescription to be dispensed through our on-site pharmacy.
Thank you for allowing us the opportunity to provide uninterrupted and quality medical coverage for your pet.
We suggest that your companion dog or cat be tested yearly to ensure that they are free of heartworm. While continuously being on heartworm medication is nearly 100% effective, there is no way to absolutely guarantee that the medication is being metabolized properly.
Heartworm medication is a prescription item. This medication should not be purchased over the counter to ensure your pets health. We do not dispense heartworm medication without current proof of a heartworm negative test result. This policy has been established for the safety of your pet.
For more information please contact our staff.
Your pet must be current on all vaccinations and tests prior to being admitted into our clinic for any procedure. If your pet has a medical condition that will not allow for him or her to be vaccinated please speak with the veterinarian prior to making your appointment. Vaccinations are the best way to ensure that your pet stays healthy while it is under our care.
Pre-Anesthetic Bloodwork All patients are required to have pre-anesthetic bloodwork prior to anesthesia being administered for all procedures. Anesthesia poses a risk regardless of species, breed, age or sex. This blood work evaluates the kidneys, liver, blood sugar, protein levels, evidence of a any infections (white cell count), anemia (red blood cell count), and the ability for the blood to clot (platelet count).
This test minimizes the risk of complications and ensures that your pet can process the anesthesia properly.
Requiring vaccinations helps us to ensure that other animals in our care do not contract specific bacteria/viruses while staying at the clinic.
Proof of current vaccinations and tests: if your pet is not current on requirements, we can update those for you while having your procedure!